Connect & Register the Edge Appliance

This guide covers on-site work: mounting and cabling the appliance, opening SSH, and registering with monozu edge register. Pairing the device to your tenant is completed by Monozu — see Claim Code Pairing for what your administrators verify in the cloud UI.

Tip

Read Edge Appliance Overview first. Confirm Network & Connectivity with your network team before first boot.

Before you start

Item	Details
Network	Outbound HTTPS to cloud.monozu.io and api.cloud.monozu.io; WireGuard UDP to your VPN Hub hostname
Credentials	SSH username/password or key provided with the appliance by Monozu
Tenant	Your organization must already exist in Monozu Cloud — Monozu pairs the claim code to your tenant
On-site actor	Monozu technician (typical) or your OT engineer with Monozu delivery credentials

1. Connect and power on the appliance

1. Mount the appliance per Monozu delivery documentation.

2. Connect power and wait for boot (first start may take several minutes).

3. Connect network cables:

   • WAN / uplink — path to internet or corporate egress.
   • LAN — OT/IT VLAN for discovery or protection (one appliance per isolated segment is typical).

4. Confirm outbound access to cloud.monozu.io, api.cloud.monozu.io, and your VPN Hub hostname (Network & Connectivity).

Caution

Do not expose the appliance with inbound ports from the internet. All cloud connectivity is initiated from the device outward.

2. Access the device (SSH or local console)

SSH

1. Obtain the appliance IP address (DHCP reservation, label, or temporary console display).

2. Connect using credentials from your Monozu delivery packet:

   ssh <username>@<appliance-ip>

3. If SSH fails, verify management VLAN access, power, and site firewall rules allowing SSH to the appliance on your network.

Local console

Attach a display and keyboard if required. The registration command below runs the same from SSH or console.

3. Register with monozu edge register

1. On the appliance, run:

   monozu edge register

2. Complete any network setup prompts (WAN/LAN, DHCP or static IP) if shown.

3. Note the claim code displayed on the console (short code, e.g. ABC-123). Share it with Monozu if your rollout process requires it.

4. Wait while Monozu completes pairing to your tenant. The CLI finishes automatically when pairing succeeds.

5. In Monozu Cloud, your administrator opens Edge Devices and confirms status Online (Claim Code Pairing).

6. Enable optional modules (VPN, backup, security) per your License and module documentation.

Note

If registration fails or the claim code expires, contact Monozu support. Do not use legacy registration-key flows — they are no longer supported.

4. After registration

Task	Where
Verify connectivity	Edge Devices — status Online
Discovery	Assets / CMDB — hosts after scan (Asset Discovery)
Site / zones	Assets — link discovered assets to sites and zones
VPN / backup / security	Cloud UI modules per license

Troubleshooting

Problem	What to try
Cannot SSH	Check IP, cable, VLAN, local ACLs; use console
monozu command not found	Contact Monozu support — image may need recovery
Claim code expired	Re-run monozu edge register; contact Monozu if pairing was delayed
Device Offline in cloud	Firewall/proxy blocking outbound HTTPS; see Network & Connectivity
Discovery empty	LAN on correct interface; licensed module; wait for scan interval

See also

• Claim Code Pairing
• Edge Appliance Overview
• Troubleshooting
• Asset Discovery